Delivery , Returns & Refunds

Delivery

Depending on your geographical location delivery times will vary. We use Royal Mail to post all our items with.

Items will be Tracked & will need to be signed for by the recipient.

Estimated Delivery Times

United Kingdom ; Next Working day (£ FREE)

Europe ; 3-5 Working Days (£ 14.00 GBP)

United States & The Rest Of The World ; 5-7 Working Days (£19.00 GBP)

We must stipulate that these times are just estimates, given to use by Royal Mail. As ever there can be delays in postal arrival times. We hold ‘NO’ accountability for Delayed, Lost or Damaged post (i.e squashed boxes).

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are ‘NOT’ responsible for delays due to customs.

Refunds & Returns

*NOTE* that customised orders (Items) are made just for you and cannot be refunded or returned.

For all items that are not customised.

Items must be returned within 14 days of being received by the customer.

Items must be unworn and in the original packaging that it arrived in.

How much does it cost to return an item?

Returns must be made at your own cost. We are unable to cover postage costs back to us.

We recommend you return items via Recorded Delivery (Track or Signed) as we cannot process refunds on items that we have not received back.

If you have any questions regarding the stated above please send us an email and we’ll be happy to answer any questions you may have. ; info.arbears@gmail.com

Return Address ;
Zak (AR-BEARS)
64 Heather Crescent
Douglas
Isle Of Man
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